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Supporting employees through COVID-19

As an employer, you’re probably thinking about how to bring your employees back to work safely and with the right support in place to ease the transition. Whether working from home, being furloughed or being part of the skeleton staff that you had in the office – people need reassurance that support is available to them. This time has been tough on everyone and whilst we’ve all been longing for a sense of normality, staff health and wellbeing is more relevant than ever before.

Supporting employees through COVID-19


Here are a few ways you can offer support: 

Emotional wellbeing

If you can, take time each day to catch up with employees and encourage feedback. Remember to say thanks when they’ve done a good job. Be approachable so that employees will feel confident in raising concerns early and be empathetic when listening to what they have to say. Creating an environment and culture where concerns can be addressed early on can often alleviate, if not remove, the opportunity of short to long term absence. Occupational health solutions such as Management Referrals and access to counselling allow you to provide professional support when you need it. 

Flexible working

During these uncertain times, flexible working is more important than ever to ensure you’re supporting employees as best as you can. Employees with children or other caring responsibilities could really benefit from flexible working. They’ll be able to start and finish earlier or later at a time that better suits them, instead of having to take ‘sick days’ they can simply work around their schedule, creating a better work-life balance.

Occupational health services

Workplace illness and injury causes can differ depending on what industry your business is in, for example, employees in the construction industry are likely to suffer from aches and pains due to the physical strains that come with the job. A study found that in the construction industry, out of 79,000 work-related ill health cases 62% were physical injuries such as back and neck pain and bone fractures, otherwise known as musculoskeletal (MSK) disorders. Referring to healthcare providers, you can arrange for occupational health professionals to visit your workplace and run an on-site risk assessment. This is tailored to the needs of your organisation with the aim of identifying any health risks. 

Other occupational health solutions include online questionnaires that are designed to support employers’ duty of care and ensure compliance with Health and Safety legislation.

Management Referrals

Another service available to your business includes Management Referrals that consists of a team of people who will liaise with employees and accelerate their return to work. Management Referrals can often seem more appealing to employees too because they feel more comfortable talking to someone from outside the company.

Download our Employee Health and Wellbeing questionnaire and find out how your employees really feel.

Health and wellbeing employee survey template